Travel

Safaricom takes M-Pesa overdraft service global

By ANNIE NJANJA
More by this Author

Safaricom #ticker:SCOM has announced plans to take its M-Pesa overdraft service, Fuliza, to seven new African countries as the telco seeks to tap into the high demand for instant, micro-loans.

These include Tanzania, Lesotho, Ghana, the Democratic Republic of Congo (DRC) and Mozambique where Safaricom’s mobile money service M-Pesa is already available through its parent company, Vodacom.

Fuliza, an overdraft facility that allows M-Pesa users to borrow small, short-term loans, was launched on January 5 through a partnership involving Safaricom, Commercial Bank of Africa (CBA) and KCB Group.

The banks provide M-Pesa users with top-up loans whenever they need to make a transaction, but find they lack enough money in their mobile cash wallets.
Borrowers in Kenya can take loans of up to Sh70,000 that can be used to buy goods or pay bills.

“What we have also done with Fuliza is looked at it not just from a Kenyan perspective, but with our (parent) company Vodacom.

“There are seven countries in Africa that run M-Pesa and we’ll be looking into taking Fuliza to those markets first,” said Safaricom’s Chief Financial Services Officer Sitoyo Lopokoiyit in an update d last week.

M-Pesa subscribers in Vodacom’s Tanzania, the DRC, Mozambique and Lesotho markets expanded by 227,000 customers in three months to hit 13.4 million users at the end of December last year, according to Vodacom.

Within the first month of launch, Safaricom customers borrowed Sh6.2 billion, equivalent to an average daily lending of more than Sh200 million.

“The research and the big data showed us that providing a facility that will enable the transaction to be completed is something that was needed,” said Mr Lopokoiyit.

For comparison, this translates to a daily interest rate of 0.035 percent. Some legislators have been pushing for inclusion of mobile loans under the Central Bank of Kenya regulation to bring them at par with the regulated bank loans.

Besides the facility and administration fees, Fuliza also attracts standard M-Pesa charges, further boosting the telco’s earnings from the mobile money platform.

“…There are over 60 organisations providing credit in Kenya and if you look at the way Fuliza has been designed as an overdraft, the fee is actually quite small when you look at how quickly someone pays.

“So it’s not a loan. We are listening to our customers, and we think it’s priced right,” said Mr Lopokoiyit.

Related Stories

Tue Jan 08 21:10:25 EAT 2019
Safaricom rolls out M-Pesa overdraft facility to all its users

M-Pesa users can now send money or pay for goods and services when they have insufficient balance in their accounts.

Fri Jan 18 12:30:20 EAT 2019 Safaricom overdraft service exce expectations – CEO Wed Jan 23 19:29:28 EAT 2019 Big Data analytics at heart of Fuliza, M-Pesa’s success

Fri Feb 08 11:09:10 EAT 2019 Safaricom lends Sh6.2bn in one month on ‘Fuliza’